What is the one thing that can help your firm and its partners get a greater return from their efforts? Market leadership! Good things happen to market leaders.
Among the benefits that market leaders experience are:
- the ability to more easily attract outstanding colleagues, as people want to work for winning organizations,
- greater referrals from other professional service firms who perceive that they will benefit through an association with the market leader,
- greater referrals from clients who like being able to showcase they use the market leader,
- greater returns from marketing efforts and expenditures due to insecurity in much of the corporate world causing management to more often select the “safe” choice,
- the ability to be more selective in the clients served and the nature of the work accepted,
- more willingness on the part of clients to waive the increasingly tough positions they are taking on business conflicts,
- the ability to extract a premium for work because of being perceived as the safe choice, and
- the ability to recover from service deficiencies due to the perception that such an event must be an anomaly.
These benefits all eventually translate to very real opportunities to enhance revenues or reduce expenses, thereby generating superior profitability. Not every market leader captures every one of these benefits. But, most capture enough to explain the high correlation between market leadership and superior profitability. The bottom line is that market leaders generate a higher return from the efforts of their partners.
Most importantly, the quest for market leadership forces a firm to be truly market responsive. Market leadership is the reward for being meaningfully different in an element, or elements, that are important to the client. Mergers can produce temporary market leadership. However, sustainable market leadership requires a continuous commitment to being meaningfully different.
If you don’t currently have market leadership, worry not. History is replete with those that had it and lost it. Market leadership is available to those willing to commit to the process to build market leadership. If you are prepared to make such a commitment, Partners can help you develop the strategy and skills needed to win in the market. We will even share with you the risk of making such an effort. And, if you are one of the fortunate to be currently experiencing the benefits of market leadership, Partners can help you to build sustainable market leadership.
Contact us today to explore, on a confidential basis, how we can help your firm to develop sustainable market leadership. Isn’t it time you started to get even better results from the efforts of you and your colleagues.
